Infivva Support
Shipping Policy
1. Order Processing Time
All orders are exclusively crafted and prepared for dispatch. Please allow 1-3 business days for order processing before your package is shipped. During high-volume drops or holidays, processing times may be slightly extended.
2. Shipping Rates & Delivery Estimates
We offer the following premium shipping tiers across India:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4-7 Business Days | ₹99 |
| Express Shipping | 2-4 Business Days | ₹199 |
| Orders Over ₹3,000 | Express Delivery | FREE |
3. Shipment Tracking
Once your order has shipped, you will receive a shipping confirmation email and SMS containing your tracking number. You can use this number to track your package directly through our delivery partner's portal or via your Infivva Account.
4. Delivery Issues
If you experience any issues with your delivery (e.g., package marked as delivered but not received), please contact our support team via WhatsApp at +91 81297 37559 within 48 hours of the marked delivery date.